Frequently Asked Questions (FAQs)

Get the answers you need, fast and simple.

What products do you offer?

Placing an order is simple! Browse our categories, add items to your cart, and proceed to checkout. Enter your shipping details and payment information to complete your purchase.

We are proudly based in Katy, Texas, and serve customers across the United States through our online store.

Yes! We ship across the U.S. All orders are processed promptly and delivered via reliable shipping partners. Shipping times may vary depending on your location and the products ordered.

Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location. You will receive a tracking number once your order has been shipped.

Absolutely! Once your order is shipped, we’ll email you a tracking link so you can monitor your delivery status in real-time.

We offer a hassle-free 14-day return policy on most items. If you’re not satisfied with your purchase, contact us within 14 days of delivery. Items must be unused and in original condition. Some exclusions may apply.

Simply contact our customer support at sales@lilyaspenenterprise.com or call us at 856-436-0201 with your order details. We’ll guide you through the return process.

Some products may come with a manufacturer’s warranty. Please check the product description for warranty information or reach out to us if you have specific questions.

You can reach us by phone at 856-436-0201 or email us at sales@lilyaspenenterprise.com. We’re available Monday to Friday, 9 AM – 6 PM CST.

Yes, we do offer bulk pricing and wholesale opportunities for select categories. Please contact us directly to discuss pricing and minimum order quantities.